Administrative Assistant - Nursing at CVS Health in Los Angeles, CA

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Job Description
As an Administrative Assistant - Nursing, you will support the branch by assisting with assembling and maintaining patient clinical charts and track nursing visits with patients. In this critical role, you will coordinate both internal nurses and contracted nursing support for continuous patient coverage. This position does not require a CNA or LPN certification.

As an Administrative Assistant - Nursing you will...

* Identifies customer issues that require the attention of a nurse or pharmacist.
* Documents all communications in the patient clinical chart and obtains co-signatures from a nurse or pharmacist that relate to patient care.
* Initiates discharge summaries, discharges patient therapies in the system, and changes patient status to discharge for Company nursing patients.
* Manages master schedule for nurses working within their assigned territories and add to weekly nurse visit schedule for new and existing patients.
* Verifies daily nursing visits and coordinates changes in scheduled visits on the master schedule. Reports changes to supervisor and/or pharmacy staff.
* Retrieves nursing report and/or on-call messages each morning and reviews on-call printout at the daily morning meeting.
* Coordinates subcontracted nursing agency visits as directed and approved by Nursing Manager. Follows the agency billing policy.
* Performs timely data entry of nursing notes in to the computer system.
* Tracks visit corrections from nursing variance reports as directed by the Nurse Manager. Communicates changes required to the appropriate Patient Financial Service Center representative.
* Notifies appropriate staffing with therapy changes or nursing orders.
* Assembles and maintains patient clinical charts and files documents. Gathers information for the initial admission packets for new patients and reviews all new charts to ensure that all necessary nursing paperwork is included.
* Tracks and retrieves signed POTs and nursing orders.
* Performs other duties and responsibilities as assigned.
Challenge your healthcare training or current administration knowledge and customer services skills to make a difference in a patient's life by providing administrative support to the nursing team. Individuals who can balance compassion and kindness with professionalism and customer service will thrive in this position. Become part of the CVS Health family by joining a growing sector of the healthcare industry, offering a rewarding career and opportunity for advancement.

Coram CVS/specialty infusion services is a Fortune 7 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.

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Required Qualifications
Minimum one year of related experience in coordinating activities, administrative support functions, and customer service. Experience as a nursing assistant, pharmacy technician, home patient representative, or customer service representative preferred.
* Effective verbal and written communications skills.
* Excellent detail orientation and time management skills.
* Proficiency with Microsoft business software.

Preferred Qualifications
Experience in the home health or healthcare industry.
* Experience managing nurse schedules.

Verifiable High School diploma or GED is required.

Business Overview
It's a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation's premier health innovation company. Through our health services, insurance plans and community pharmacists, we're pioneering a bold new approach to total health. Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services providing infusion therapies and services to over 20,000 patients each month.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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