Business Operations Associate (Princeton, NJ) at ZS Associates in Princeton, NJ

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Description

ZS is the world's largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today's latest technologies. From our worldwide offices, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors, yet work across a range of industries.

ZS' Business Operations group helps improve and operate clients' sales and marketing functions. ZS identifies challenges and improvement opportunities across the entire system, and designs new processes that deliver substantial improvements in effectiveness and efficiency. We also offer outsourcing solutions that operate sales and marketing activities more effectively and at lower cost.

BUSINESS OPERATIONS ASSOCIATE

Business Operations Associates (BOAs) enable and support our clients' sales and marketing activities. BOAs operate and optimize business processes, perform analyses, create deliverables and respond to client requests.

Responsibilities:

  • Understand client business issues, operating business rules, data and standard operating procedures
  • Incorporate process changes in response to evolving business needs
  • Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
  • Use ZS proprietary software and enterprise applications to create error-free deliverables
  • Interact with internal and client teams
  • Respond to ad hoc requests from the clients

Qualifications:

We welcome candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required. Business Operations Associates's commonly possess a bachelor's or master's degree in Engineering, Operations Research, Management Science, Applied Mathematics, Statistics or Econometrics.

In addition to a strong academic record of analytic and quantitative work, typically demonstrated through consistent top marks in university, successful Business Operations Associates's also have broadly applicable consulting skills such as:

  • Process management and improvement focus
  • Strong work ethic and personal initiative
  • Structured problem solving skills
  • Focus on quality and detail orientation
  • Excellent organizational and task management skills
  • Strong communication and business acumen
  • Ability to work across global cross-office teams
  • Client service orientation

ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable.

Candidates must possess work authorization for their intended country of employment. An on-line application, including a cover letter expressing interest and a full set of transcripts (official or unofficial), is required to be considered.

ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and 401k. We are an Equal Opportunity Employer.

 

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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.

 

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