e-Commerce Department Lead at The Kroger Company in Kirkland, WA

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Description

Company Name:Quality Food Centers
Position Type:Employee
FLSA Status:Non-Exempt

Position Summary:

Assist the Store e-Commerce Supervisor in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
  • Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.
  • Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.
  • Train all functions and duties of the Selector and Customer Attendant roles.
  • Act as the person in charge of the e-Commerce department when the Store e-Commerce Supervisor is unavailable.
  • Assist with scheduling to meet operational and associates' needs.
  • Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.
  • Print and distribute order labels, including orders for perishable departments.
  • Troubleshoot e-Commerce equipment and devices.
  • Maintain level of supplies needed to perform necessary duties.
  • Maintain organization and cleanliness of staging areas and equipment.
  • Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Supervisor.
  • Perform required opening and closing procedures.
  • Learn and implement process improvements as directed by division or enterprise e-Commerce team.
  • Provide feedback on team members daily performance and annual performance reviews.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications & Education Requirements:

  • Effective communication skills
  • Basic knowledge of computers
  • Basic knowledge of math (adding and subtracting)
  • Ability to work without supervision
  • Ability to read shelf tags
  • Proven supervisory experience
  • Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day
  • Must be able to stand for extended periods of time and/or walk constantly
  • Ability to stoop, kneel, or crouch several times per hour

Desired Previous Job Experience/Education:

  • Experience as a cashier
  • Experience in a production oriented environment
  • Experience in a warehouse environment
  • Experience stocking shelves

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: West

States: Washington
Keywords:

Jobs at QFC: QFC is seeking friendly Associates who are passionate about helping others and who want to build lasting relationships with our Customers. We look for hard working team members who will support us in our mission to put every Customer first. We offer competitive wages and benefits, and opportunities for career advancement. If you're interested in joining the QFC team, we encourage you to complete an online application today.

Company Overview
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: WA||Kirkland|| 425 Urban Plaza, Suite 100 ||98033 || Quality Food Centers||[[mfield2]]||Customer Service; Inventory & Replenishment; Management; e-Commerce ||Employee|| Non-Exempt || Part-Time|| None

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