Front Counter Clerk - Costa Mesa, CA at ARC Document Solutions in Costa Mesa, CA

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Customer Service • Costa Mesa, California

ARC is looking for a Full-TimeFront Counter Clerk for our service center in Costa Mesa, CA to help us provide excellent service for our customers.


The Front Counter Clerk is responsible for answering incoming calls, greeting and assisting customers, billing and invoicing and other related administrative tasks to support the branch by performing the following duties:
  • Greet customers
  • Process in-person, phone, electronic, and hard copy work orders and payments
  • Inform customer of unit prices, shipping date, anticipated delays, and any other information the customer needs
  • Provide information to customers regarding products, processes (software/hardware), and production turnaround times
  • Keep the front counter area clean and organized
  • Other duties as assigned

Experience and Qualifications:

  • High School Degree or equivalent education
  • At least 1 year of similar experience in an administrative role
  • Ability to balance multiple priorities in a fast-paced environment and align operations and sales processes to achieve business results
  • Self-motivated with the ability to work independently, resourcefully with minimal oversight
  • Demonstrated experience in developing strong working relationships with internal and external customers
ARC offers a complete benefit package including medical, dental, vision, life insurance, 401k with match, PTO


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