Strategy Insights & Planning Associate Consultant/Consumer & Patient Marketing (New York, NY) at ZS Associates in New York, NY

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ZS  is a global leader in sales and marketing consulting, outsourcing, technology and software. Our singular focus for more than 30 years has been to help global companies maximize their sales and marketing organizations' performance and results. Together, we design and implement strategies that lead to greater market share, more competitive operations and better utilization of today's latest technologies. From our worldwide offices, ZS experts use analytics and deep expertise to help companies make smarter decisions quickly and cost effectively. We are particularly known for our strong presence in the pharmaceutical and health care sectors, yet work across a range of industries.

ZS Associates' Business Consulting groupdelivers solutions to a broad spectrum of marketing and sales challenges. We also help our clients transform their marketing and sales organizations to implement these solutions. Our solutions and recommendations are based in rigorous research and analysis underpinned by deep expertise and thought leadership.


We are seeking Business Consultants to join our Consumer & Patient Marketing Practice area in our New York office. The person in this role will be responsible for delivery of work within the consumer and patient marketing strategy practice. They will be responsible for day to day client management and oversight and direction of other project team members. They will also be responsible for supporting new business development opportunities (proposal writing) and supporting internal initiatives to develop new solutions within the practice.


  • Work with project leadership to define project scope and develop approach
  • Work closely with clients on specific projects
  • Build collaborative relationships within client organizations across market research, brand marketing, and centers of excellence
  • Support new business development opportunities (proposal writing)
  • Play a role in development of capabilities and offerings in the practice
  • Coach and mentor junior team members
  • Contribute to internal firm activities


  • Bachelor's (and often graduate) degrees in engineering, business, psychology or physical/life sciences with a strong academic record;
  • 3-5 years of relevant work experience;
  • High motivation, good work ethic, maturity and personal initiative;
  • Knowledge of the biotech/pharma industry desired;
  • Experience with consumer and patient marketing channels, including innovative channels like digital, social, mobile, as well as traditional consumer and patient marketing channels including mass, in-office, targeted print, and integrated CRM programs, as well as best practices for how to engage consumers/patients in each of these channels, is desirable;
  • Tactical planning experience across a range of therapeutic categories and patient needs, including experience in developing CRM (acquisition and retention) program strategy;
  • Ability to fully understand and be comfortable with analytics and research capabilities.
ZS is a global consulting firm; fluency in English is required, additional fluency in at least one European or Asian language is desirable.  
Candidates must possess work authorization for their intended country of employment.  An on-line application is required to be considered.

ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and 401k. We are an Equal Opportunity Employer.


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ZS has been recognized globally for its expertise in consulting and its flexible work environment. View ZS’s accolades.


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